- Information We Collect We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or interact with our services. The types of personal information we collect may include:
- Contact information (name, email address, phone number, shipping address)
- Billing information (credit card details, payment preferences)
- Account credentials (username, password)
- Order history and preferences
- Demographic information
- Information provided through communication channels (emails, chats, feedback)
- How We Use Your Information We may use the information we collect from you for various purposes, including:
- Providing and personalizing our services
- Processing and fulfilling orders
- Communicating with you about your account, orders, and inquiries
- Sending you promotional offers, newsletters, and marketing communications
- Improving our website and services
- Conducting research and analysis to enhance user experience
- Preventing fraudulent activities and ensuring security
- Information Sharing and Disclosure We understand the importance of keeping your personal information private. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with select third parties in the following situations:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, fulfilling orders, conducting marketing activities, and delivering services to you.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal proceedings if required.
- Business Transfers: If we undergo a merger, acquisition, or any form of corporate restructuring, your personal information may be transferred as part of the transaction.
- Data Security We prioritize the security of your personal information and employ reasonable measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information and use strong passwords for your account.
- Children’s Privacy TrendShopio does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will promptly delete it from our records.
- Your Rights and Choices You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or make any privacy-related requests, please contact us using the information provided at the end of this policy.
- Contact Us If you have any questions, concerns, or requests regarding.
Refund Policy for TrendShopio
Thank you for shopping at TrendShopio. We value your satisfaction and want to ensure you have a positive shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a refund policy to assist you. Please read the following guidelines to understand our refund process.
- To be eligible for a refund, the following conditions must be met:
- The item(s) must be unused, unworn, and in the same condition as when you received them.
- The item(s) must be returned within the specified return window, typically within 30 days of the delivery date.
- The item(s) must have all original tags, labels, and packaging intact.
- Non-Refundable Items Certain items are not eligible for a refund due to hygiene reasons or for being classified as non-refundable products. These may include:
- Undergarments, swimwear, and intimate apparel
- Earrings, piercings, and other jewelry for health and safety reasons
- Cosmetics, skincare, and personal care items
- Customized or personalized products
- Sale, clearance, or final sale items
- Refund Process To initiate a refund, please follow these steps:
- Contact our customer support team within the specified return window to request a return authorization.
- Provide the necessary details, including your order number, item(s) to be returned, and reason for the refund.
- Once your refund request is approved, you will receive a return authorization number and instructions on how to proceed.
- Pack the item(s) securely in the original packaging or a suitable alternative.
- Clearly mark the return authorization number on the package.
- Ship the item(s) back to the designated return address using a trackable shipping method. Please note that you are responsible for the return shipping costs unless the return is due to our error.
- Once we receive and inspect the returned item(s), we will process your refund to the original payment method or provide store credit, as per your request.
- Refund Options Depending on your preference and eligibility, we offer the following refund options:
- Refund to the original payment method: If you paid for your order using a credit card, debit card, or other electronic payment method, the refund amount will be credited back to the same account.
- Store credit: You may choose to receive a store credit, which can be used for future purchases on our website. Store credits do not have an expiration date.
Please note that shipping fees, if applicable, are non-refundable, and in some cases, a restocking fee may apply.
- Refund Processing Time Once we receive and inspect your returned item(s), we will process your refund as soon as possible. Please allow up to [X] business days for the refund to be reflected in your account. The exact processing time may vary depending on your financial institution.
- Damaged, Defective, or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours of delivery. We will assist you in resolving the issue promptly by providing a replacement, refund, or store credit.
- Contact Us If you have any questions or need further assistance regarding our refund policy, please contact our customer support team. We are here to help and ensure your shopping experience with Trend Shopio is enjoyable and satisfactory.