Return Policy

Return Policy for TrendShopio

Thank you for shopping at TrendShopio. We want to ensure your satisfaction with every purchase you make from our website. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy. Please read the following guidelines to understand our return process.

  1. Eligibility for Returns To be eligible for a return, the following conditions must be met:
  • The item(s) must be unused, unwashed, and in the same condition as when you received them.
  • The item(s) must be returned within the specified return window, typically within 30 days of the delivery date.
  • The item(s) must have all original tags, labels, and packaging intact.
  1. Non-Returnable Items Certain items are not eligible for return due to hygiene reasons or for being classified as non-returnable products. These may include:
  • Undergarments, swimwear, and intimate apparel
  • Earrings, piercings, and other jewelry for health and safety reasons
  • Cosmetics, skincare, and personal care items
  • Customized or personalized products
  • Sale, clearance, or final sale items
  1. Return Process To initiate a return, please follow these steps:
  • Contact our customer support team within the specified return window to request a return authorization.
  • Provide the necessary details, including your order number, item(s) to be returned, and reason for the return.
  • Once your return request is approved, you will receive a return authorization number and instructions on how to proceed.
  • Pack the item(s) securely in the original packaging or a suitable alternative.
  • Clearly mark the return authorization number on the package.
  • Ship the item(s) back to the designated return address using a trackable shipping method. Please note that you are responsible for the return shipping costs, unless the return is due to our error.
  • Once we receive and inspect the returned item(s), we will process your refund or store credit, as per your request.
  1. Refund Options Depending on your preference and eligibility, we offer the following refund options: